Transfer Agent Officer (M/F)

BNP Paribas SA, a subsidiary of the BNP Paribas group, is one of Europe’s leading providers of custody services for securities. 

The Luxembourg branch plays a major part in its operations, offering clients high value-added services extending from custody to securities lending, fund administration, performance measurement and ratings, and bond issuance services. 

To support its current growth, BNP Paribas SA is looking for a:

 

Transfer Agent Officer (M/F)

CDI

Your mission: 

ü  To process the investors capital calls and distributions

ü  To process reporting and payments

ü  To maintain registers static data and setup into eFront (FIA)

Key Responsibilities & Expected result area

 

ü  Participation in the launch of new funds (or sub-funds), SICAR and unregulated entities. 

ü  Creation and maintenance of share/unitholders’ register on eFront (FIA). 

ü  Process and control of capital calls, distributions, subscriptions, redemptions and transfers of

shares/units. 

ü  Verification of collected documents with regards to distribution calculations and any other

payments towards investors. 

ü  Preparation and sending of contract notes and share/unitholders’ statements to the

fund’s/SICAR’s investors. 

ü  Preparation/review of specific investors reporting. 

ü  Handling of all incoming requests, either from client, either from other counterparts, regarding the

Private Capital TA tasks. 

ü  Make sure that checklists are completed on time, exhaustively and double-checked before providing the output to the client. 

ü  Provide client service & support for BAU and ongoing operational issues. 

ü  Actively participating to the team organisation by taking initiatives and by being implicated in

common projects. 

ü  Follow-up of the incidents until full completion of corrective & preventive measures. 

ü  Assistance in the client service reviews to Private Capital Client Account Manager (agenda,

follow-ups, service plans, write-ups, call memos) by producing monthly KPI’s and monitoring client

issues log. 

ü  Archiving of all TA documents. 

ü  Ensure relevant information is passed to the Fund Accountant and Custody teams. 

ü  Maintaining efficient external and internal relationships with clients, managers, TA KYC, domiciliation

team, Business Implementation, sales representatives, auditors… 

ü  Improving hierarchy relationship by reporting regularly encountered problems, outstanding work

(escalation process) and any risk identified. 

ü  Help in the production of TA activity statistic. 

ü  Participate to the review of team procedures and checklists. 

ü  If required be involved in department projects. 

ü  Support other Private Capital teams if required. 

Advantages of the position: 

ü  Young, dynamic and ambitious team serving in a growing industry

ü  Training and self-development opportunities

Working environment:

ü  Excellent work-life balance 

ü  Opportunities to thrive your career and your personality

Your profile: 

1. Baccalaureate
2. Experience in the fields of Transfer Agency or knowledges of Fund industry (Private Capital being an advantage)

Your competencies: 

1. Communication skills: to be able to express her/his messages, both oral and written, in a clear way
2. Analytical skills: to review and to analyse any documents
3. Organisation skills: able to manage her/his day-to-day and priorities

4.     Accuracy:

a.     precision and attention to details

b.     to respect tight deadlines 

c.     to follow to-do lists 

5.     Client focus: ensure to satisfy client’s needs within deadlines

6.     Escalation:

a.     to ask for assistance when needed

b.      to refer issues to the appropriate person(s)

7.     Ability to learn by adjusting practices following newly acquired knowledge

Behavioural Skills:

ü  Ability to collaborate / Teamwork

ü  Decision Making

ü  Personal Impact / ability to influence

ü  Attention to detail / rigor

ü  Organizational skills

ü  Adaptability

ü  Ability to deliver / Results driven

ü  Active listening

ü  Communication skills – oral & written

ü  Client focused

ü  Ability to share / pass on knowledge

ü  Critical thinking

ü  Ability to synthetize / simplify

ü  Creativity & Innovation / Problem solving

ü  Resilience

ü  Proactivity

Transversal Skills :

ü  Ability to understand, explain and support change

ü  Analytical Ability

ü  Ability to manage a project

ü  Ability to develop and adapt a process

Technical Skills :

ü  Experience with efront (FIA) is considered as an additional asset 

Language Skills:

 

ü  Fluent in English and French; German/other languages will be considered as an asset

 

During the finalization of the recruitment process, the preselected candidate will be asked to provide us an extract from his/her criminal record dated less than 3 months (record N°3 for Luxembourg), according to the dispositions of the law from July 23 2016 concerning the criminal record.